Relentless Defender PRIVACY POLICY

1.0  Introduction

1.1  Relentless Defender is committed to safeguarding the privacy of RelentlessDefender.com visitors; in this policy Relentless Defender explain how Relentless Defender will treat your personal information.

1.2  Relentless Defender will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit RelentlessDefender.com. / By using RelentlessDefender.com and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

2.0  Collecting Personal Information

2.1  Relentless Defender may collect, store and use the following kinds of personal information:

(a)  information about your computer and your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths);

(b)  information that you provide to us when registering with RelentlessDefender.com (including your name, username, password, shipping and billing addresses);

(c)  information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (including your name and email address);

(d)  information that you provide to us when using the services on RelentlessDefender.com, or that is generated in the course of the use of those services (including the timing, frequency and pattern of service use;

(e)  information relating to any purchases you make of our Relentless Defender products and merchandise or any other transactions that you enter into through RelentlessDefender.com (including your name, address, telephone number, email address and card details;

(f)   information contained in or relating to any communications that you send to us or send through RelentlessDefender.com (including the communication content and meta data associated with the communication);

(g)  any other personal information that you choose to send to us;

2.2  Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy.

3.0  Using Your Personal Information

3.1  Personal information submitted to us through RelentlessDefender.com will be used for the purposes specified in this policy or on the relevant pages of the website.

3.2  Relentless Defender may use your personal information to:

(a)  administer RelentlessDefender.com and business;

(b)  personalize RelentlessDefender.com for you and your user experience;

(c)  enable your use of the services available on RelentlessDefender.com;

(d)  send you goods purchased through RelentlessDefender.com;

(f)   send statements, invoices and payment reminders to you, and collect payments from you;

(g)  send you non-marketing commercial communications;

(h)  send you email notifications that you have specifically requested;

(i)   send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);

(j)   send you marketing communications relating to our business (you can inform us at any time if you no longer require marketing communications);

(k)  provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information);

(l)   deal with inquiries and complaints made by or about you relating to RelentlessDefender.com;

(m) keep RelentlessDefender.com secure and prevent fraud;

(n)  verify compliance with the terms and conditions governing the use of RelentlessDefender.com.

3.3  If you submit personal information for publication on RelentlessDefender.com, Relentless Defender will publish and otherwise use that information in accordance with the licence you grant to us.

3.4  Relentless Defender will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.

3.5  All RelentlessDefender.com financial transactions are handled through our payment services provider, INTUIT. You can review the provider’s privacy policy at https://security.intuit.com/privacy/. Relentless Defender will share information with our payment services provider only to the extent necessary for the purposes of processing payments you make via RelentlessDefender.com, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

4.0  Disclosing Personal Information

4.1  Relentless Defender may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.

4.2  Relentless Defender may disclose your personal information:

(a)  to the extent that Relentless Defender is required to do so by law;

(b)  in connection with any ongoing or prospective legal proceedings;

(c)  in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

(d)  to the purchaser (or prospective purchaser) of any business or asset that Relentless Defender are (or are contemplating) selling; and

(e)  to any person who Relentless Defender reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

4.3  Except as provided in this policy, Relentless Defender will not provide your personal information to third parties.

5.0  International Data Transfers

5.1  Information that Relentless Defender collects  may be stored and processed in and transferred between any of the countries in which Relentless Defender operates in order to enable us to use the information in accordance with this policy.

5.2  Personal information that you publish on RelentlessDefender.com or submit for publication on RelentlessDefender.com may be available, via the internet, around the world. Relentless Defender cannot prevent the use or misuse of such information by others.

5.3  You expressly agree to the transfers of personal information described in this Section 5.

6.0  Retaining Personal Information

6.1  This Section 6 sets out our data retention policies and procedure, which are designed to help ensure that Relentless Defender comply with our legal obligations in relation to the retention and deletion of personal information.

6.2  Personal information that Relentless Defender process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

6.3  Notwithstanding the other provisions of this Section 6, Relentless Defender will retain documents (including electronic documents) containing personal data:

(a)  to the extent that Relentless Defender is required to do so by law;

(b)  if Relentless Defender believes that the documents may be relevant to any ongoing or prospective legal proceedings; and

(c)  in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

7.0  Security of Your Personal Information

7.1  Relentless Defender will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.

7.2  Relentless Defender will store all the personal information you provide on our secure (password- and firewall-protected) servers.

7.3  You acknowledge that the transmission of information over the internet is inherently insecure, and Relentless Defender cannot guarantee the security of data sent over the internet.

7.4  You are responsible for keeping the password you use for accessing RelentlessDefender.com confidential; Relentless Defender will not ask you for your password (except when you log in to RelentlessDefender.com).

8.0  Amendments

8.1  Relentless Defender may update this policy from time to time by publishing a new version on RelentlessDefender.com.

8.2  You should check this page occasionally to ensure you consent to any changes to this policy.

9.0  Your Rights

9.1  Relentless Defender may withhold personal information that you request to the extent permitted by law.

9.2  You may instruct us at any time not to process your personal information for marketing purposes.

9.3  In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or Relentless Defender will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

10.0  Third Party Websites

10.1 RelentlessDefender.com includes hyperlinks to, and details of, third party websites.

10.2 Relentless Defender have no control over, and are not responsible for, the privacy policies and practices of third parties.

11.0  Cookies

11.1 RelentlessDefender.com uses cookies.

11.2 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

11.3 Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

11.4 Cookies do not typically contain any information that personally identifies a user, but personal information that Relentless Defender store about you may be linked to the information stored in and obtained from cookies.

11.5 Relentless Defender use both session and persistent cookies on RelentlessDefender.com.

11.6 The names of the cookies that Relentless Defender use on RelentlessDefender.com, and the purposes for which they are used, are set out below:

(a)  Relentless Defender use both session and persistent cookies on RelentlessDefender.com to recognise a computer when a user visits the website / track users as they navigate the website / enable the use of a shopping cart on the website / improve the website’s usability / analyse the use of the website / administer the website / prevent fraud and improve the security of the website / personalise the website for each user / target advertisements which may be of particular interest to specific users;

11.7 Most browsers allow you to refuse to accept cookies; for example:

(a)  in Internet Explorer (version 10) you can block cookies using the cookie handling override settings available by clicking “Tools”, “Internet Options”, “Privacy” and then “Advanced”;

(b)  in Firefox (version 24) you can block all cookies by clicking “Tools”, “Options”, “Privacy”, selecting “Use custom settings for history” from the drop-down menu, and unticking “Accept cookies from sites”; and

(c)  in Chrome (version 29), you can block all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Content settings”, and then selecting “Block sites from setting any data” under the “Cookies” heading.

11.8 Blocking all cookies will have a negative impact upon the usability of many websites.

11.9 If you block cookies, you will not be able to use all the features on RelentlessDefender.com.

11.10  You can delete cookies already stored on your computer; for example:

(a)  in Internet Explorer (version 10), you must manually delete cookie files (you can find instructions for doing so at https://support.microsoft.com/kb/278835);

(b)  in Firefox (version 24), you can delete cookies by clicking “Tools”, “Options” and “Privacy”, then selecting “Use custom settings for history”, clicking “Show Cookies”, and then clicking “Remove All Cookies”; and

(c)  in Chrome (version 29), you can delete all cookies by accessing the “Customize and control” menu, and clicking “Settings”, “Show advanced settings” and “Clear browsing data”, and then selecting “Delete cookies and other site and plug-in data” before clicking “Clear browsing data”.

11.11  Deleting cookies will have a negative impact on the usability of many websites.

12.0  Our Details

12.1 This website is owned and operated by ACED, LLC.

12.2 Relentless Defender are registered in Texas, and our registered office is at 215 Gonyo Ln, Richmond, TX 77469.

12.3 Our principal place of business is at Richmond, TX.

12.4 You can contact us by writing to the business address given above, by using RelentlessDefender.com contact form, by email to info@RelentlessDefender.com.