- This return policy only applies to products purchased directly from RelentlessDefender.com. Any purchases from a third-party vendor will need to be addressed directly with them and their return/exchange policy.
- Any items being returned must be postmarked and sent back within 90 days of receipt. We are unable to accept any product received after 90 days.
- The customer is responsible for return shipping costs.
Steps to Returning/Exchanging Your Purchase
We strive to make returns and exchanges as quick and easy as possible for you. Please refer to the following guidelines.
- To return/exchange items, we ask that you contact us by email at firstname.lastname@example.org to advise that you will be returning the order. Please include your name, order number, and reason for your return in the email.
Returns should be shipped to:
215 Gonyo Ln
Richmond, TX 77469
- Please allow us 1-3 business days to process your return/exchange.
- Exchanges: Once your returned items are received, your exchange order will ship out within 2-3 days of our receipt (this applies only to items in stock).
- Include your packing slip from your original order. If you no longer have your packing slip, print out your emailed order confirmation and include with your return.
- Returns: Shipping costs will not be refunded.